IntelliGene Healthcare Private Limited ("IntelliGene", "we", "our") operates as a healthcare solutions and distribution partner. This Privacy Policy explains how we handle information when you visit our website, contact our team, or engage with our solutions.

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1. Information we collect

Information you provide

• Contact details (name, email, phone, organization, role) when you submit enquiry forms.

• Professional information about your hospital, role, and area of clinical practice.

• Information you share in messages, emails, or calls with our team.

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Information collected automatically

• Standard log data (IP, browser, device, pages visited).

• Cookies and similar technologies for site functionality and analytics.

2. How we use information

• To respond to enquiries and provide information about our solutions.

• To coordinate distribution, fulfilment, and clinical support with our partners.

• To improve our website, services, and communications.

• To comply with legal, regulatory, and contractual obligations.

3. Sharing of information

We may share information with:

• Our diagnostic and medicine partners where necessary to fulfil your enquiry.

• Service providers who help us operate our business (e.g. logistics, CRM, hosting).

• Regulators, authorities, or as required by law.

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We do not sell personal information.

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4. Patient information
IntelliGene does not directly handle patient-identifiable diagnostic data. Patient samples and reports are processed by our partner laboratories under their own clinical, privacy, and regulatory frameworks.

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5. Data retention
We retain information for as long as needed to fulfil the purposes described above and to comply with legal obligations. Enquiry data is typically retained for 3 years from last contact.

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6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. Contact privacy@intelligene.in to exercise any of these rights.

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7. Security
We use industry-standard administrative, technical, and physical safeguards to protect information against unauthorized access, alteration, disclosure, or destruction.

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8. Children's privacy
Our website and services are not directed to children under 18. We do not knowingly collect personal information from children.

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9. International transfers
Information may be transferred to and processed in countries other than India where our partners and service providers operate. We take steps to ensure appropriate safeguards are in place for any such transfer.

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10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects when this policy was most recently revised.

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11. Contact us

For privacy enquiries:

Email: privacy@intelligene.in
Postal: IntelliGene Healthcare Pvt. Ltd., Level 4, A Wing, Dynasty Business Park, Andheri (E), Mumbai 400059, India